Maximise Your ROI with C-Coach
Unlock the full potential of your workforce with C-Coach’s innovative workforce optimisation solution tailored for SMEs.
Introduction
At C-Coach, we understand that every investment needs to be prioritised and justified. Whilst you know investing in your employees is critical to your business’s success, there are a myriad of choices of where to spend your money.
With C-Coach it’s not a “spend”, it’s an “investment” – not only are we happy to be measured, we want to be!
We’ve designed our approach to provide measurable improvements in performance, satisfaction, and innovation and reducing costs and distraction.
C-Coach is Commerical and delivers tangible ROI for SMEs. Discover how our approach translates into financial benefits for your organisation.
Our Approach
The C of C-coach is Commercial. We achieve this through our innovative and smart processes that are underpinned by change that people and organisations want and need. Our C’s focus on Care, Competence, and Confidence so everyone wins!
Care: We prioritise the well-being and development of each employee, fostering a supportive environment that promotes growth and satisfaction.
Competence: Our targeted development enhances the skills and knowledge of your entire workforce, ensuring they are competent and capable in their duties.
Confidence: Through personalised development and support, we build confidence in your employees, empowering them to take on new challenges and excel in their roles.
Ideal Organisational Profile for C-Coach
- Growth-Oriented: Organisations that are focused on growth and understand the value of investing in their employees’ development.
- Innovative Culture: Companies that embrace new technologies and innovative approaches to training and development.
- Employee-Centric: Organisations that prioritize employee engagement, satisfaction, and retention.
- Diverse Workforce: Companies with diverse roles and responsibilities that require tailored and flexible learning solutions.
- Resource-Conscious: Businesses looking for cost-effective development solutions that offer high ROI without compromising on quality.
ROI Elements and Quantification
1. Improved Employee Performance
Quantification:
– Measure pre- and post-coaching performance metrics.
– Calculate the increase in productivity (e.g., output per hour).
– Financial Impact:
– Initial Productivity: £50,000 per employee per year.
– Productivity Increase: 5%.
– Financial Impact: £2,500 additional revenue per employee per year.
– Total Impact for 100 Employees: £250,000.
Quantification:
– Measure pre- and post-coaching performance metrics.
– Calculate the increase in productivity (e.g., output per hour).
– Financial Impact:
– Initial Productivity: £50,000 per employee per year.
– Productivity Increase: 3%.
– Financial Impact: £2,500 additional revenue per employee per year.
– Total Impact for 100 Employees: £150,000.
2. Reduced Employee Turnover
Quantification:
– Compare turnover rates before and after implementing C-coach.
– Calculate cost savings from reduced hiring and training costs.
Utilise employee engagement survey data before and after.
– Financial Impact:
– Initial Turnover Rate: 20%.
– Revised Turnover Rate: 13.4% (33% reduction).
– Cost per Employee Turnover: £30,000. https://shorturl.at/3WidS
– Savings: £198,000 per year.
Quantification:
– Compare turnover rates before and after implementing C-coach.
– Calculate cost savings from reduced hiring and training costs.
Utilise employee engagement survey data before and after.
– Financial Impact:
– Initial Turnover Rate: 10%.
– Revised Turnover Rate: 8% (20% reduction).
– Cost per Employee Turnover: £30,000. https://shorturl.at/3WidS
– Savings: £60,000 per year.
3. Cost of Conflict
Quantification:
– According to ACAS, workplace conflict costs UK employers approximately £28.5
billion annually, averaging over £1,000 per employee. https://shorturl.at/w48hH
– For an organisation with 100 employees, this translates to an estimated annual cost of £100,000 due to conflict
Quantification:
– According to ACAS, workplace conflict costs UK employers approximately £28.5 billion annually, averaging over £1,000 per employee. https://shorturl.at/w48hH
– For an organisation with 100 employees, this translates to an estimated annual cost of £100,000 due to conflict.
– 25% reduction = £25,000 saving
4. Enhanced Innovation and Problem-Solving
Quantification:
– Track the number of new ideas or projects initiated.
– Estimate the financial impact of successful innovations.
– Financial Impact:
– New Innovations per Year: 5.
– Success Rate: 40%.
– Average Revenue per Successful Innovation: £20,000.
– Financial Impact: £40,000 per year.
Quantification:
– Track the number of new ideas or projects initiated.
– Estimate the financial impact of successful innovations.
– Financial Impact:
– New Innovations per Year: 5.
– Success Rate: 40%.
– Average Revenue per Successful Innovation: £20,000.
– Financial Impact: £40,000 per year.
5. Improved Customer Satisfaction
Quantification:
– Monitor customer satisfaction scores before and after coaching.
– Calculate the financial impact of improved customer retention and sales.
– Financial Impact:
– Customer Retention Increase: 5%.
– Average Revenue per Customer: £1,000.
– Financial Impact: £25,000 per year.
Quantification:
– Monitor customer satisfaction scores before and after coaching.
– Calculate the financial impact of improved customer retention and sales.
– Financial Impact:
– Customer Retention Increase: 5%.
– Average Revenue per Customer: £1,000.
– Financial Impact: £25,000 per year.
6. Cost Savings from Efficient Learning
Quantification:
– Compare costs of traditional people programs with C-coach.
– Factor in the reduced time and distraction.
Quantification:
– Compare costs of traditional people programs with C-coach.
– Factor in the reduced time and distraction.
Example Quantification
Total ROI Calculation
– Improved Employee Performance: £150,000
– Reduced Turnover: £60,000
– Conflict Reduction: £25,000
– Innovation: £40,000
– Customer Satisfaction: £25,000
Total ROI: £300,000
That’s an incredible 25 X return on investment!
Why Choose C-Coach?
Unlock Potential:
C-Coach empowers your workforce by focusing on developing crucial soft skills that drive 85% of business success. Our personalised approach ensures that each employee’s development path aligns with their role and career aspirations, leading to a more engaged and high-performing team.
Cost-Effective and Scalable:
Our digital platform makes high-quality training accessible and affordable, allowing you to develop your entire workforce without the high costs associated with traditional training methods.
Data-Driven Decisions:
With C-Coach, you gain access to comprehensive data and insights that help you measure the effectiveness of your HR initiatives, ensuring that every investment is aligned with your strategic goals and delivers measurable results.
Invest in Your Most Valuable Asset—Your People:
With C-Coach, you can overcome common people and performance-related challenges and drive your business towards sustainable growth and success.
What's The Benefit to You?
The combined benefit of personalised learning, alongside management tools and support create long term sustainable results. In contrast to traditional learning interventions such as e-learning which tail off over time
Traditional Training – Has a positive initial impact, particularly on motivation but learning quickly diminishes
Self Identified Micro Learning – Self identified learning through raising awareness, creating ownership and equipping individuals to undertake small learn increments.
Learning Supported by Management – The impact of learning is multiplied through upskilling managers and providing the insight and means to support individual and team development