Revolutionise Your Workforce Development

Comprehensive, Personalised, and Scalable Soft Skills Development

85% of business and individual success is attributable to soft skills, yet only 24% of businesses invest in soft skill development. It’s been too difficult and expensive to do so beyond the board room, until now!

Digital Micro-Learning

Engage in short, impactful development that fit into any schedule

Personalised Learning Paths

Tailored to individual roles, enhancing relevance and engagement

Accessible Anytime, Anywhere

Learn at your own pace with 24/7 access

How it Works

C-Coach upskills and helps individuals and managers through a structured and innovative approach that combines technology, psychology, neuroscience and proven change management principles to create impactful and sustainable change.

Introduction to DISAM

C-Coach’s DISAM framework is underpinned by a psychology framework of change. 

  • Define– Is about creating clear, tangible and measurable standards of excellence and expectation 
  • Identify – Is about raising awareness, recognizing and acknowledging the existence of a problem or thought pattern through mindfulness and self-reflection.
  • Set – Is where one acknowledges their current reality without judgment and with compassion and decides where to focus
  • Action – Involves deliberate steps towards change based on clear goals and structured planning
  • Measure – Involves evaluating the effectiveness of these actions, gathering feedback, and making necessary adjustments. 

 

This cyclical process promotes continuous personal growth and adaptation, ensuring ongoing progress and improvement.

1. Define

Set standards and benchmarks for your business.

  • Blueprint: Our best-in-class soft skills framework captures the knowledge, skills, experience and confidence the business needs to deliver its strategy.
  • Defining Excellence: We help you define the consistent, tangible, and measurable standards of excellence for all roles.


Line Managers

  • Targeted Coaching: Managers have a framework of predefined standards and expectations, along with access to insights, to effectively coach individuals based on their self-identified strengths and areas for improvement.
  • Continual Improvement Culture: The consistent and tangible framework enables open, honest and supportive action with individuals and teams fostering a culture of feedback and continual improvement
  • Supportive Development Conversations: Managers are upskilled to hold supportive and constructive development conversations with their team members.
  • Raising Confidence and Competence: Hands-on workshops ensure managers are equipped to drive meaningful change and optimise technology.
  • Blueprint: Our best-in-class soft skills framework captures the knowledge, skills, experience and confidence the business needs to deliver its strategy.
  • Defining Excellence: We help you define the consistent, tangible, and measurable standards of excellence for all roles.


Line Managers

  • Targeted Coaching: Managers have a framework of predefined standards and expectations, along with access to insights, to effectively coach individuals based on their self-identified strengths and areas for improvement.
  • Continual Improvement Culture: The consistent and tangible framework enables open, honest and supportive action with individuals and teams fostering a culture of feedback and continual improvement
  • Supportive Development Conversations: Managers are upskilled to hold supportive and constructive development conversations with their team members.
  • Raising Confidence and Competence: Hands-on workshops ensure managers are equipped to drive meaningful change and optimise technology.

2. Identify

Users self-assess to pinpoint strengths and gaps.

  • Assessment: C-Coach assesses the Individual’s current knowledge, skills, experience and confidence through tailored questions, raising self-awareness, and clarifying company standards.
  • Customisation: Based on the assessment, the platform customises learning paths that are specifically designed to address the unique needs and goals of each individual, against predefined role and company standards.


Line Managers

  • Actionable Feedback: Managers have a framework of predefined standards and expectations alongside access to insights that equip them to coach against an individual’s self-identified  strengths and areas for improvement. Providing a framework for open, honest and supportive action.
  • Open Feedback Culture: C-Coach fosters a culture of open and honest feedback within teams.
  • Assessment: C-Coach assesses the Individual’s current knowledge, skills, experience and confidence through tailored questions, raising self-awareness, and clarifying company standards.
  • Customisation: Based on the assessment, the platform customises learning paths that are specifically designed to address the unique needs and goals of each individual, against predefined role and company standards.


Line Managers

  • Actionable Feedback: Managers have a framework of predefined standards and expectations alongside access to insights that equip them to coach against an individual’s self-identified  strengths and areas for improvement. Providing a framework for open, honest and supportive action.
  • Open Feedback Culture: C-Coach fosters a culture of open and honest feedback within teams.

3. Set

Develop personalised growth plans.

  • Self-driven: Identifies marginal gain opportunities and prioritises development needs against an individual’s specific role level expectations and equips individuals to choose and accept which areas of development they action.
  • Development resources: Immediate access to a curated range of development resources (4k+) including video, reading, podcast and connections with other learners and experts
  • Career Development: Identifies the priority learning path and recommends development required to ready an individual to succeed in their aspirational career role.
  • Objectives: Equips individuals to capture their objectives, connect learning to goals and  seamlessly capture evidence of progression.

     

Line Managers

  • Targeted Support: Managers are able to see prioritised development areas and provide focused support, identify on the job and cross business development opportunities.
  • Recognition: With the increased awareness of individual’s proactivity to grow, managers can support and recognise positive efforts
  • Self-driven: Identifies marginal gain opportunities and prioritises development needs against an individual’s specific role level expectations and equips individuals to choose and accept which areas of development they action.
  • Development resources: Immediate access to a curated range of development resources (4k+) including video, reading, podcast and connections with other learners and experts
  • Career Development: Identifies the priority learning path and recommends development required to ready an individual to succeed in their aspirational career role.
  • Objectives: Equips individuals to capture their objectives, connect learning to goals and  seamlessly capture evidence of progression.

Line Managers

  • Targeted Support: Managers are able to see prioritised development areas and provide focused support, identify on the job and cross business development opportunities.
  • Recognition: With the increased awareness of individual’s proactivity to grow, managers can support and recognise positive efforts.

4. Action

Engage with curated learning modules.

  • Micro Lessons: Engage in short, impactful learning modules (5 to 20 minutes) that fit seamlessly into a busy individual’s schedule.
  • In-the-Flow Learning: Integrate learning activities into daily routines to ensure continuous practice and reinforcement.
  • Flexible Access: Access learning modules anytime, anywhere.
  • Journaling: Supports wellbeing, reflection, and documentation of learning.


Line Managers

  • Targeted Training: Specific modules focus on essential leadership skills, including performance appraisal, coaching, feedback, conflict management, and team building.
  • Micro Lessons: Engage in short, impactful learning modules (5 to 20 minutes) that fit seamlessly into a busy individual’s schedule.
  • In-the-Flow Learning: Integrate learning activities into daily routines to ensure continuous practice and reinforcement.
  • Flexible Access: Access learning modules anytime, anywhere.
  • Journaling: Supports wellbeing, reflection, and documentation of learning.


Line Managers

  • Targeted Training: Specific modules focus on essential leadership skills, including performance appraisal, coaching, feedback, conflict management, and team building.

5. Measure

Track progress and impact with detailed analytics.

  • Progress Tracking: Gamified dashboards and tools keep individuals motivated.
  • Nudges and Reminders: Platform and email notifications help identify action requirements.

Line Managers

  • Performance Metrics: Understand team progress with detailed metrics on engagement, completion rates, and skill acquisition.
  • Identifying Skill Gaps: Use data analytics to target development efforts effectively.
  • Data-Driven Decisions: Make informed decisions about talent management and organisational development.
  • Engagement Analytics: Adjust and improve training initiatives based on engagement data.
  • Retention Indicators: Predict and address potential turnover risks.
  • ROI Measurement: Track the impact of your Workforce Optimisation Programmes to validate the investment.
  • Progress Tracking: Gamified dashboards and tools keep individuals motivated.
  • Nudges and Reminders: Platform and email notifications help identify action requirements.

Line Managers

  • Performance Metrics: Understand team progress with detailed metrics on engagement, completion rates, and skill acquisition.
  • Identifying Skill Gaps: Use data analytics to target development efforts effectively.
  • Data-Driven Decisions: Make informed decisions about talent management and organisational development.
  • Engagement Analytics: Adjust and improve training initiatives based on engagement data.
  • Retention Indicators: Predict and address potential turnover risks.
  • ROI Measurement: Track the impact of your Workforce Optimisation Programmes to validate the investment.

Real-World Applications

  • Talent Management:
    Identify and nurture high-potential employees for a robust succession and leadership pipeline.
  • Codify Best Practices: Utilise trend data to support targeted development.
  • Performance Reviews: Conduct objective and insightful reviews focusing on skill development and behavioural changes.
  • Training Optimisation: Ensure training programs are effective and aligned with goals.
  • Employee Well-Being: Monitor and support well-being by identifying stress points and providing timely interventions.

Contact Us

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