As technology becomes more advanced, it is increasingly fulfilling, not just supporting, traditional human roles. More than ever, the true success of organisations hinges on uniquely human skills—like leadership, communication, empathy, and adaptability—that technology simply cannot replicate. Yet, despite this reality, many businesses still focus primarily on technical skills, often without a clear strategy to nurture these critical human capabilities.
Did you know that 85% of the factors driving success in our careers and businesses are rooted in human-to-human interactions, often referred to as “soft skills”?
1. Are You Using the Right Approach to Drive Lasting Human Behaviour Change?
Many organisations fail to recognise that fostering human skills requires a different approach than traditional technical training. Skills like communication, empathy, adaptability, and teamwork are vital for creating a cohesive and productive workplace. However, unlike technical skills, which can be taught in a structured, formulaic way, human skills demand a more tailored and incremental approach to development.
Consider this: A report by LinkedIn found that 89% of recruiters say when a hire doesn’t work out, it’s often due to a lack of soft skills rather than technical abilities. Furthermore, Deloitte’s research shows that organisations with highly developed human skills experience 22% higher productivity and 25% lower turnover rates. The message is clear—human skills are not just a nice-to-have; they are critical to your business’s success.
2. Are You Tailoring Your Approach to Human Skill Development?
While most companies invest heavily in technical training, many overlook the need for a targeted strategy to develop human skills. Unlike technical skills, which are often taught through standardised courses, human skills require specific stages and principles to create effective, sustainable change.
Is your organisation equipping and empowering individuals to identify, own, action, and measure change? Companies need strategies that go beyond traditional training sessions, focusing on:
- Defining: Clearly defining the key human skills that are critical to your organisation’s success.
- Identification: Providing tools and a safe environment for individuals to increase their awareness of their strengths and development areas.
- Setting Goals: Prioritising and allowing individuals to choose and take accountability for where they need to focus first, aligning with their role requirements.
- Action: Creating actionable steps and commitments, providing immediate access to development resources, and connecting with colleagues to support skill development.
- Measurement: Regularly assessing progress, applying learning in practice, and journalling to ensure new skills are reinforced and become habits.
And then there are some compelling insights offered through advances in neuroscience, but I’ll save that for another day!
How C-Coach Supports Sustainable Change
At C-Coach, we understand the importance of developing human skills for business success. Our platform is designed to address these critical factors by leveraging psychological insights, neuroscience, and human expertise to create a comprehensive solution for organisational well-being and performance.
With C-Coach, you can invest once, invest wisely, and drive sustainable change within your organisation. Our unique combination of human expertise and technology allows us to scale these solutions effectively and at a much lower cost than traditional methods.
Ready to Take the Next Step?
Are you ready to enhance your organisation’s performance by focusing on the human skills that matter most? What would it mean for your business if you could reduce turnover by 25% or increase productivity by 22%? Check out our ROI calculator or visit C-Coach to see how we make a difference. By partnering with us, you’ll be equipped to create a thriving, supportive workplace where both people and profits grow.
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